By 2020, the number of U.S. mobile workers will grow to 105.4 million, a jump from 96.2 million in 2015. Also by that year, mobile workers will make up 72.3 percent of the total U.S. workforce.
Mobile Workforce growth also influences enterprise mobility trends. According to a recent Mobile Analytics Report released by Citrix, the total number of enterprise mobile devices worldwide had increased by 72% last year. Cisco reported that only 11 % of end users access business applications from the corporate office 100 % of the time.
“Mobility has become synonymous with productivity both inside and outside the workplace, and the mass adoption of mobile technology in the United States has cultivated an environment where workers expect to leverage mobile technology at work,” said IDC research analyst Bryan Bassett in a statement. “This expectation will be supplemented by new solutions specifically intended to manage the challenges associated with the growing needs of the mobile workforce.”
Lee Johnson, senior market development manager from NetMotion Wireless , agreed with IDC report. “We recently surveyed 100 top utilities in the U.S. about the value of mobile devices. More than 70% of the respondents indicated that their field workers, particularly field technicians, became more productive and could complete more work orders per day.”
What does it mean for business?
Business already faces more team and asset management, increased data flow to work with and overall processes increased speed. Recently technologies helped us to ultimately improve business efficiency. If you want to boost your business with technologies today, you need to choose the right mobile solutions for the field workforce from the wide range solutions in the market.
By buying field service software you should evaluate and make difficult decision what you need. On premise vs. cloud-based? Off-the-Shelf vs. Configurable? Online or offline? Does the mobile workforce solution run on standard tablets and phones such as iOS Mobile Client and Android Mobile Client? There are many questions that need to be answered. I recommend to read Glenn Booth article 8 Considerations When Evaluating Utility Mobile Workforce Management Software Solutions.
Field service software Mobile Worker is created by working with companies, which have field workers. Cloud based application doesn’t required any resources to maintain and update software, software flexibility ensures customizable configuration on customer needs. link